How long does it take to get my WOW gold?
Maybe you never heard about in other wow gold store,But it is true for us,we utilizes our technology to make expeditious delivery without human intervention. Therefore, under most circumstances, the World of Warcraft gold will be delivered to your ingame WoW email account within 5 minutes after we receive your Paypal or credit card payment. You can click the left menu :Delivery guarantee to get more detailed information.

Why am I not informed your OUT OF STOCK situation beforehand?
We has been in this business for nearly two years. We have grown and become a giant in real-money trading(RMT) industry. Established RMT companies see us as a threat. New companies view us as role model. Some of them resorted to foul play: automatic logging of our inventory value using web robot and neural network to forecast our stock and price. Therefore, we have to protect ourselves against malicious seizure of our sensitive inventory status and pricing strategy. Sorry for the tight-lipped strategy! The sensitive information of our inventory may not be revealed unless a payment is confirmed. If you don't feel like waiting for the pre-order gold in case we're out-of-stock, please feel free to contact our Live Chat Support for a refund.

Staying in the business in the long run to provide valued pricing and speedy delivery to our customers is the ultimate goal. Thus, although these refunds inadvertently bring us extra customer service workload, we learnt to cherish them; otherwise, we cannot stay afloat in the fiercely competitive RMT arena.

Will my account get banned if I buy wow gold from wowgold4you.com?
We have no knowledge of Blizzard banning player accounts who purchase gold from legitimate seller like us (who doesn't use cheat-ware, robots, and macros to farm gold).

Where to ask for Refund? How soon shall I get my money back?
Paid through PayPal: We refund your payment upon your request IN NO TIME. A PayPal refund is supposed to be instant and should hit your account balance in just a few minutes.

NOTE: Cancellation of refund is not a function available from our credit card payment acceptance processor. In other words, once a refund is initiated, it cannot be revoked.

Do you guys transfer gold from realm to realm for customers?
We do not offer gold transfer for customers at this stage, however, we are planning to expand to this service in the days ahead. Please keep an eye on our website for any updates about gold transfer.

Does wowgold4you support price matching?
Sorry, we don't support price matching. Our price depends on the demand and supply in this market. We have been attempting to lower our price once and again to keep a competitive edge. If you find that our price is outrageous at this point, you may like to check back later.

Is it possible to return goods if not satisfied?
All sales are final. Goods in the virtual world do not share the predicament of those in the meatspace. One is unable to receive ersatz, counterfeit nor defective merchandise in the virtual world. Therefore, we do not accept return merchandise.

If you feel that you have placed a purchase on an incorrect realm (server) or faction, please contact our Live Chat Support immediately. Provided that you are not our first time customer and we have yet processed the order due to various reasons, such as out of stock, we might switch your purchase to the correct one at the discretion of the Live Chat Support agent on duty.

Do I get the gold back if I hit the 'return' button and send back the gold I purchase at wowgold4you?
We makes no guarantee of finding and re-sending the return gold back to you as our system creates and deletes characters automatically from time to time. It is our customers' mishandling that results in this mishap and therefore wowgold4you is not responsible for any losses occur in this way.

Why do I have to enter my credit card number when paying via Paypal?
The buyer would be asked to enter the credit card number initially if it is not a confirmed shipping address providing to complete the transaction. It actually could be a number of reasons Paypal will need to look at the buyer account or payment attempt to verify the reason. You may contact Paypal and they will be more than happy to explain this in detail for you.

Do you accept debit cards?
If the debit or checking card has a holographic logo on it, they are generally accepted. If the card is not a Visa or MasterCard, it may not be accepted.

How do I pay with my credit card without using PayPal?
We do offer the option to pay using a credit card outside of PayPal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to PayPal you will be presented with an option to pay with your PayPal account or an independent credit card. The option to use a credit card is available.

My credit card is billed. I got charged! I paid! I even got doubled billed! But I have yet to receive my gold! Are you scamming me?
First things first, we're decent business persons running an honest business operation. We do not scam, dupe, nor pyramidal scheme anyone. Vast chasm between cozenage and operational or system error. We like to help you remedy these transaction errors, despite the fact that we did not get the payment. However, to help us help you resolve the problem effectively, please scan -> email the front and back of your credit card to wowgold4you#gmail.com (please convert the # to email symbol) or fax to 718-228-9468. Remember to include your character name, Realm/Faction, and the Order ID along with the email or fax. We will help you submit the information to the credit card processor for refund. NOTE: The above email address serves no purpose but statement submission. Thus, DO NOT email your order enquiry to it.

I have been waiting in game for a really long time. How do I confirm my order?
If you do not see the gold in your mail box in more than 24 hours after you confirm the payment, first, go to the Order Search page on our website to check your order status; second, please contact us through Live Chat Support immediately (click on the girl with long black hair on the right hand side of our webpage). We do not handle customer enquiry through email for security reason.

I check and confirm your stock before placing my order, but why you guys say OUT OF STOCK when processing my order?
First of all, we are extremely sorry about the awful situation and let's say this is really a rare scenario though it may sometimes happen. It might be the case that, as luck would have it, other customers move our stock just minutes or even seconds before you pay the order since our inventory fluctuates drastically as we do process tons of orders on a minute basis. In such an unfortunate case, we will compensate your troubles and losses by offering you another 5% more WoW Gold on top of your existing out-of-stock order! More than 10% bonus in total!

How to claim this additional 5% on top of your existing Pre-Order? Please show us the following two EXHIBITs: 1) Live Chat Ticket ID that shows your enquiry of our stock before making the order. (In case you lose the Ticket ID, please come to Live Chat Support, tell any of our representatives the situation and they will try their best to help you retrieve the lost Ticket ID) 2) The paid Order ID.

Note that the time between your enquiry and the payment cannot be longer than 5 minutes

When can I received my pre-ordered gold? How does you prioritize the delivery?
Pre-ordered customers are not first come, first served. There is no guarantee on the time of the delivery. Also, we do not yield to return nor new customers. As you might have noticed that our unit price fluctuate daily, based on supply and demand. We prioritize the delivery according to the paid price -- bidding style -- the higher the unit price (dollar per gold) one pays us, the sooner we got one's order delivered, although most of them should take less than 72 hours

Why do you guys refund my Gold order without my permission?
We manually refund out-of-stock order that could not be filled within 20 days if the order was paid through PayPal

Note: Refund does not happen to orders that have 'Wait Till" option selected. Please go to our Search Order page to select your preferred option.

Do I get another 5% bonus if I complete the credit card/PayPal account verification process when my order is out of stock?
We compensate our customers' troubles and losses by adding 5% bonus on top of their original orders in case we are out of stock. Also, we offer our customers 5% bonus in order to appreciate their efforts in the course of cooperating with us to verify their credit cards/PayPal accounts. However, these 5% policies would only be applied to a single order once, which means you may get 5% bonus either due to out-of-stock situation or identity authentication